Terms of Use

Effective: 10 August 2026. Last updated: 10 August 2026.

These Terms of Use (“Terms”) are a legally binding agreement between you and [LEGAL ENTITY NAME] (“we”, “us”, “our”) governing access to and use of Cadrly (the “Service”). By accessing or using the Service, creating an account, or purchasing tokens, you agree to these Terms.

1. Eligibility

You must be at least 16 years old (or the age of digital consent in your country, if higher) and able to form a binding contract.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Accounts

Provide accurate registration details and keep them updated. You are responsible for activity under your account and for keeping credentials safe.

Tell us promptly about any unauthorized use. We may suspend or terminate accounts that appear compromised, abusive, or in breach of these Terms.

We may limit free signup tokens (for example by IP or similar signals) to prevent abuse. An account may be created even when free tokens are not granted.

We may send account and transactional emails related to the Service (for example verification, security, and receipts). Optional marketing emails are sent only if you separately opt in, and you can unsubscribe anytime as described in the Privacy Policy.

3. The Service

Cadrly is a prompt studio that helps you structure creative briefs and generate prompts and outputs via third-party AI models. You can start from structured sections or pull direction from an existing photo with Analyze.

We may change, suspend, or discontinue features at any time. We do not guarantee uninterrupted or error-free operation, or that any particular model, output quality, or availability will continue.

Guest access (if offered) lets you explore the UI. AI actions and cloud persistence require an account and enough tokens as applicable.

4. Tokens, purchases, and expiry

AI actions consume tokens as shown on each action in the Service (Generate costs two tokens; other AI actions typically cost one, unless we state otherwise).

Tokens are prepaid digital content granted as discrete packs. Each pack expires twelve (12) months after the purchase or grant date, unless a different period is shown at checkout.

Top-ups are one-time purchases, not subscriptions. Unused expired tokens have no cash value and are not refundable except where mandatory consumer law requires otherwise.

Free signup tokens, if granted, are a limited promotional benefit, may be withheld to prevent abuse, and expire under the same pack rules.

Displayed balances are the sum of remaining tokens in non-expired packs. We may correct obvious pricing or balance errors.

Except where required by law, purchases are final once tokens are delivered to your account. If a payment is reversed or charged back, we may debit tokens or suspend the account.

5. Payments

Paid top-ups are processed by third-party payment providers (for example Stripe). Their terms apply to payment processing.

Prices are shown in the Service and may change prospectively. Taxes may apply based on your location.

You authorize us and our processors to charge the payment method you provide for selected packs.

6. AI outputs and your content

You retain rights in content you submit (“Input”). Subject to the AI provider’s terms and applicable law, you may use outputs generated for you (“Output”) for your lawful purposes.

Outputs may be inaccurate, offensive, biased, non-original, or similar to content produced for others. You are solely responsible for reviewing Outputs before use, including for IP, privacy, safety, and regulatory compliance.

We do not claim ownership of your Input. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Input and Output as needed to operate, secure, and improve the Service (including sending Input to AI providers you invoke).

You represent that you have all rights necessary to submit Input and that Input and your use will not violate law or third-party rights.

7. Acceptable use

You must not:

• Use the Service for unlawful, harmful, deceptive, or abusive purposes.
• Attempt to bypass token systems, abuse free offers, scrape without permission, or attack the Service.
• Upload malware or interfere with other users or our infrastructure.
• Misrepresent your identity or affiliation.
• Use Outputs to infringe IP, violate privacy, or generate illegal content.
• Resell access to the Service except as we expressly allow in writing.

8. Third-party services

The Service depends on third parties (hosting, AI providers, payments, analytics such as Mixpanel when enabled). We are not responsible for third-party outages, policy changes, or content filtering beyond our reasonable control.

Analytics tools load only according to your cookie and consent choices as described in our Privacy Policy.

9. Our intellectual property

The Service, including software, branding, and UI of Cadrly, is owned by us or our licensors. Except for the limited right to use the Service under these Terms, no rights are granted.

You may not copy, modify, reverse engineer, or create derivative works of the Service except to the extent allowed by mandatory law.

10. Disclaimers

THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE, RELIABLE, OR FIT FOR ANY PARTICULAR USE (INCLUDING PROFESSIONAL, MEDICAL, LEGAL, OR FINANCIAL ADVICE).

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR TOKENS IN THE THREE (3) MONTHS BEFORE THE CLAIM OR (B) EUR 50.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including for death or personal injury caused by negligence, or fraud).

12. Indemnity

You will defend and indemnify us against claims, damages, losses, and expenses (including reasonable legal fees) arising from your Input, your use of Outputs, your breach of these Terms, or your violation of law or third-party rights.

13. Suspension and termination

You may stop using the Service at any time. You may request account deletion by contacting support. Residual copies may remain in backups for a limited time.

We may suspend or terminate access immediately if you breach these Terms, create risk or abuse, fail to pay, or if we discontinue the Service.

Sections that by nature should survive (including IP, tokens non-refundability where lawful, disclaimers, liability limits, indemnity, and governing law) survive termination.

14. Consumer rights

If you are a consumer in the EU, UK, or EEA, nothing in these Terms limits mandatory rights you cannot waive, including any mandatory withdrawal or refund rights for digital content where applicable.

Where you expressly consent to immediate supply of digital content and acknowledge loss of withdrawal rights, that acknowledgement applies to token delivery as permitted by law.

15. Changes to the Terms

We may update these Terms by posting a revised version. Material changes may be notified in-product or by email where appropriate.

If you continue using the Service after the effective date, you accept the updated Terms, except where local law requires explicit consent.

16. Governing law and disputes

These Terms are governed by the laws of [Governing Law / Courts, e.g. England and Wales], excluding conflict-of-law rules.

Courts of [Governing Law / Courts, e.g. England and Wales] will have exclusive jurisdiction, except that consumers may bring claims in their country of residence where mandatory law so provides.

17. General

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

These Terms, together with the Privacy Policy and any pack-specific notices shown at purchase, are the entire agreement regarding the Service.

18. Contact

Legal / terms: support@cadrly.com. Support: support@cadrly.com.

[LEGAL ENTITY NAME], [REGISTERED ADDRESS, COUNTRY].